Imprint
BRERO Switzerland AG
Ebikonerstrasse 75
6043 Adligenswil
Switzerland
Phone: +41 41 375 03 03
Fax: +41 41 375 00 05
Managing Director: Peter Kaspar
VAT Number: CHE-107.244.443
EORI Number: DE992593151660795
Do you have any questions or require further information about our company?
We will be pleased to assist you at the following e-mail address: info@brero.ch
Privacy Policy
Privacy Policy (Version dated: 01.01.2024)
1. General Information
These privacy provisions are based on the legal requirements of the General Data Protection Regulation (GDPR), which became fully effective on 25 May 2018.
As a general rule, our website can be used without providing personal data. Where personal data (for example name, surname, telephone number, address or e-mail address) is collected on our website, this is always done on a voluntary basis wherever possible.
Such data will not be disclosed to third parties without your express consent.
Please note that despite all measures implemented by us, data transmission over the Internet (for example communication via e-mail) may contain security vulnerabilities. Complete protection of data against access by third parties cannot therefore be guaranteed in all cases.
2. Processing of Personal Data
Personal data means any information relating to an identified or identifiable natural person. A data subject is a person whose personal data is processed. Processing includes any handling of personal data, irrespective of the means and procedures applied, including in particular the collection, storage, disclosure, acquisition, deletion, modification, destruction and use of personal data.
We process personal data in accordance with Swiss data protection legislation. Furthermore, where and insofar as the EU General Data Protection Regulation (GDPR) is applicable, we process personal data on the basis of the following legal grounds pursuant to Article 6(1) GDPR:
a) Processing of personal data based on the consent of the data subject.
b) Processing of personal data for the performance of a contract with the data subject and for the implementation of corresponding pre-contractual measures.
c) Processing of personal data for compliance with a legal obligation to which we are subject under applicable EU law or under the applicable law of a country in which the GDPR is wholly or partially applicable.
d) Processing of personal data in order to protect the vital interests of the data subject or another natural person.
f) Processing of personal data for the purposes of our legitimate interests or those of third parties, provided that the fundamental rights, freedoms and interests of the data subject do not prevail. Legitimate interests include, in particular, our commercial interest in operating our website, ensuring information security, enforcing legal claims and complying with Swiss law.
We process personal data only for as long as necessary to fulfil the respective purpose or purposes. Where longer retention periods are required by law or other obligations applicable to us, the processing of personal data will be restricted accordingly.
3. Cookies
The websites of BRERO Switzerland AG use cookies. Cookies are text files that are stored on a computer system via an Internet browser.
Numerous websites and servers use cookies. Many cookies contain a so-called Cookie ID. A Cookie ID is a unique identifier assigned to a cookie. It consists of a character string through which websites and servers can identify the specific Internet browser in which the cookie has been stored. This enables visited websites and servers to distinguish the individual browser of the data subject from other Internet browsers that contain different cookies. A particular Internet browser can therefore be recognized and identified through its unique Cookie ID.
By using cookies, BRERO Switzerland AG can provide users of this website with more user-friendly services that would not be possible without the use of cookies.
Through the use of cookies, the information and services offered on our website can be optimized for the benefit of the user. As mentioned above, cookies enable us to recognize users of our website. The purpose of this recognition is to make the use of our website easier for users. For example, a user of a website that uses cookies does not have to re-enter login credentials each time the website is visited because this information is stored by the website and the cookie placed on the user’s computer system. Another example is the shopping cart cookie used in an online store. The online store remembers the items a customer has placed in the virtual shopping cart by means of a cookie.
The data subject may prevent the setting of cookies by our website at any time by means of an appropriate setting in the Internet browser used and may thus permanently object to the setting of cookies. Furthermore, cookies that have already been set may be deleted at any time via an Internet browser or other software programs. This is possible in all commonly used Internet browsers. If the data subject disables the setting of cookies in the Internet browser used, not all functions of our website may be fully available.
4. Contact Form
If you complete a form on our website, such as the contact form, all information provided by you will be transmitted to us by e-mail and additionally stored in our database for security purposes, to prevent data loss and to ensure better traceability.
We will not disclose this data to third parties without your consent.
5. Newsletter
The following information explains the content of our newsletter, the subscription, distribution and statistical evaluation procedures associated with it, as well as your rights to object. By subscribing to our newsletter, you agree to receive it and consent to the procedures described below.
Newsletter Content
We send newsletters, e-mails and other electronic notifications containing promotional information (hereinafter referred to as the “Newsletter”) only with the consent of the recipients. Where the content of the Newsletter is specifically described during the subscription process, such description shall be decisive for the user’s consent. In all other cases, our newsletters contain information about our products, services and company.
The Newsletter is distributed and its performance measured on the basis of the recipient’s consent pursuant to Article 6(1)(a) and Article 7 GDPR in conjunction with Section 7(2) No. 3 of the German Act Against Unfair Competition (UWG), or, where consent is not required, on the basis of our legitimate interest in direct marketing pursuant to Article 6(1)(f) GDPR in conjunction with Section 7(3) UWG.
The registration procedure is logged on the basis of our legitimate interests pursuant to Article 6(1)(f) GDPR. Our interest lies in the use of a user-friendly and secure newsletter system that serves both our business interests and the expectations of users, while also enabling us to demonstrate proof of consent where required.
Unsubscription / Withdrawal of Consent
You may unsubscribe from our Newsletter at any time and thereby withdraw your consent.
A link to unsubscribe from the Newsletter can be found at the end of each Newsletter.
We may retain unsubscribed e-mail addresses for up to three years on the basis of our legitimate interests before deleting them, in order to be able to demonstrate that consent was previously given. The processing of such data shall be limited solely to the purpose of defending against potential legal claims.
An individual request for deletion may be submitted at any time, provided that the previous existence of consent is confirmed simultaneously.
6. Newsletter via Mailchimp
Our newsletter is distributed through the mailing service provider “MailChimp”, a newsletter distribution platform operated by the U.S. company Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.
The privacy policy of the service provider can be reviewed on its website. The Rocket Science Group LLC, doing business as MailChimp, is certified under the Privacy Shield framework and thereby provides a guarantee of compliance with European data protection standards.
The service provider is used on the basis of our legitimate interests pursuant to Article 6(1)(f) GDPR and a data processing agreement pursuant to Article 28(3) sentence 1 GDPR.
The service provider may use recipient data in pseudonymized form, i.e. without assigning it to a specific user, for the purpose of optimizing or improving its own services. This may include, for example, the technical optimization of newsletter delivery and presentation or the compilation of statistical analyses.
However, the service provider does not use the data of our newsletter subscribers to contact them directly or to disclose such data to third parties.
7. SSL Encryption
To protect the transmission of confidential data through our forms and for security reasons, we use SSL encryption technology.
You can recognize an encrypted connection by the “https://” prefix in the browser address bar and the padlock symbol displayed in your browser.
Data transmitted via SSL encryption cannot be read by third parties during transmission.
8. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”).
Google Analytics uses so-called “cookies”, which are text files stored on users’ computers and which enable an analysis of how users use the website.
The information generated by the cookie regarding the use of this website by users is generally transmitted to and stored on a Google server in the United States.
If IP anonymization is activated on this website, the IP address of users within member states of the European Union or other contracting states of the Agreement on the European Economic Area will first be truncated by Google.
Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there.
IP anonymization is active on this website.
On behalf of the operator of this website, Google will use this information to evaluate the use of the website by users, to compile reports on website activities and to provide further services related to website usage and Internet usage to the website operator.
The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other data held by Google.
Users may prevent the storage of cookies by selecting the appropriate settings in their browser software. However, please note that in this case not all functions of this website may be fully available.
Users may also prevent the collection of data generated by the cookie relating to their use of the website (including their IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link:
http://tools.google.com/dlpage/gaoptout?hl=en
Third-party providers, including Google, display advertisements on websites across the Internet. Third-party providers, including Google, use stored cookies to display advertisements based on a user’s previous visits to this website.
Google will not, under any circumstances, associate your IP address with any other data held by Google. You may object to the collection and storage of your data at any time with future effect. You may disable the use of cookies by Google through the appropriate settings in your browser software.
Further information regarding Google’s use of data for advertising purposes, available settings and opt-out options can be found on Google’s websites:
- Data usage by Google when using websites or apps of Google’s partners
- Data usage for advertising purposes
- Manage the information Google uses to show you advertisements
- Control the advertisements displayed to you by Google
As an alternative to the browser add-on, or when using mobile browsers, you may install the Ghostery application.
By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes described above.
9. Google Maps
We integrate the “Google Maps” mapping service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The integration of Google Maps may result in the exchange of data for tracking purposes in the background.
If you do not wish to disclose personal data, please log out of your Google account before visiting our website or use a browser extension such as Ghostery to block data transmission.
Further information can be found in Google’s Privacy Policy.
10. Instagram
Our website incorporates functions and services provided by Instagram, operated by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.
If you are logged into your Instagram account, you can link content from our website to your Instagram profile by clicking the Instagram button. This enables Instagram to associate your visit to our website with your user account.
Please note that, as the operator of this website, we have no knowledge of the content of the transmitted data or of how Instagram uses such data.
Further information can be found in Instagram’s Privacy Policy.
11. YouTube
We embed videos from the “YouTube” platform provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The integration of YouTube content may result in the exchange of data for tracking purposes in the background.
If you do not wish to disclose personal data, please log out of your Google account before visiting our website or use a browser extension such as Ghostery to block data transmission.
Further information can be found in Google’s Privacy Policy.
12. Right of Access, Restriction and Erasure
You have the right, at any time and free of charge, to obtain information regarding the personal data stored about you.
This includes, in particular, information concerning the origin and recipients of such data, the purpose of data processing, and your right to request correction, restriction of processing or deletion of your personal data.
13. Objection to Unsolicited Communications
The use of contact information published within the framework of our legal notice obligations for the purpose of sending unsolicited advertising or informational material is hereby expressly prohibited.
The operators of this website expressly reserve the right to take legal action in the event of the unsolicited transmission of advertising materials, including spam e-mails or unsolicited postal mail.
14. Amendments
We reserve the right to amend this Privacy Policy at any time without prior notice.
The version published on our website at the relevant time shall apply.
Where this Privacy Policy forms part of an agreement with you, we will notify you of any material changes by e-mail or by any other appropriate means.
15. Data Protection Contact
BRERO Switzerland AG
Ebikonerstrasse 75
6043 Adligenswil
Switzerland
Phone: +41 41 375 03 03
E-mail: info@brero.ch
General Terms and Conditions
Terms and Conditions (Version dated: 01.01.2026)
Scope of Application
All contracts are concluded exclusively on the basis of the following General Terms and Conditions.
Any terms and conditions of the customer that differ from or conflict with these Terms and Conditions shall not be binding upon us unless expressly accepted by us in writing, even if we do not expressly object to them.
All orders shall be subject to the prices and discount rates valid at the time the order is placed or recorded. Any deviations require our express written confirmation.
By submitting an order, the customer acknowledges and accepts our current prices and price lists and is solely responsible for informing itself thereof.
Orders placed via our order form, by e-mail, by telephone or through other communication channels shall be deemed accepted at the prices valid at the time of the order.
We reserve the right to make variations in colour and design, technical improvements, and to correct errors in product descriptions.
Claims arising from customary trade variations or minor technically unavoidable deviations in quantity, quality, colour or specifications of our products are excluded.
The purchase agreement shall be deemed concluded when we accept the order either by delivering the goods or by notifying the customer that the goods have been dispatched.
Orders placed erroneously with regard to quantities or commission items must nevertheless be purchased by the customer.
Only our written confirmations, delivery notes, invoices and the goods actually delivered shall be authoritative.
Oral statements, telephone information or information provided by employees shall not be binding unless confirmed by us in writing.
Quotations
All quotations are non-binding and subject to change without notice.
All prices quoted are net prices in CHF or EUR and are exclusive of VAT and shipping costs. Prices apply ex warehouse.
Packaging costs are not charged, except for special packaging, which shall be invoiced to the customer at cost price.
Orders and Order Confirmations
Orders may be placed through our order form, by e-mail, by telephone or through any other communication channel accepted by us.
We are not obliged to issue a formal order confirmation for every order.
Orders may, at our sole discretion, be confirmed by means of a counter-confirmation, written e-mail confirmation, invoicing, delivery of the goods or any other appropriate method.
The customer shall examine all order confirmations, counter-confirmations, delivery notes and other contractual documents immediately upon receipt.
Any objections regarding prices, quantities, specifications, product versions, delivery dates, dimensions or any other contractual terms must be submitted in writing within twenty-four (24) hours of receipt of the respective confirmation.
If no objection is received within this period, the contents shall be deemed complete, correct and approved by the customer.
Where an order confirmation is issued, its contents shall exclusively govern the execution of the order.
We reserve the right to adjust ordered quantities to standard packaging units, container units, production units, pallet units, shipping units or other customary commercial units.
Such quantity adjustments may be made without prior consultation with the customer.
The quantity delivered and invoiced shall in such cases be deemed contractually compliant and accepted.
Special Order Items
Special order items include, in particular, products that are specially procured, manufactured, processed, assembled or customized for a customer, as well as products that do not form part of our regular inventory. This list is not exhaustive.
The classification of an item as a stock item, procurement item or special order item shall be determined solely by us and at our sole discretion.
We are under no obligation to indicate prior to the conclusion of the contract, upon receipt of an order or within an order confirmation whether an item is classified as a stock item or a special order item.
We may designate an item as a special order item, in particular on the order confirmation, delivery note, invoice or during the handling of a customer complaint.
Special order items may not be cancelled, returned, exchanged or credited.
This shall also apply if the goods are unused, in their original packaging or otherwise suitable for resale.
In the event of cancellation or withdrawal from the purchase agreement by the customer, the full purchase price of all special order items shall remain due and payable.
Domestic Shipping Charges (Switzerland) – DPD
All goods are shipped at the customer’s expense and risk.
Unless otherwise agreed, the following shipping charges shall apply to domestic shipments within Switzerland:
Shipping Charges:
- Minimum CHF 16.00 per parcel for small to medium-sized packages
- Minimum CHF 24.00 per parcel for medium to large packages
- Minimum CHF 32.00 per parcel for large and heavy packages
Domestic Pallet Deliveries
All goods are delivered at the customer’s expense and risk.
Shipping charges for pallet deliveries shall be calculated according to the weight, dimensions and delivery distance of the pallet shipment.
Export Shipments
All goods are shipped at the customer’s expense and risk.
Shipping charges for export deliveries shall be calculated according to the weight, dimensions and destination of the parcel or pallet shipment.
Express Deliveries
Express deliveries are only available upon prior agreement.
All express shipping charges shall be borne by the recipient.
Delivery
As a general rule, our products are dispatched immediately via DPD, courier service or truck transport.
If certain items are temporarily out of stock, they shall, unless otherwise agreed, be registered as backorders and delivered subsequently free of additional shipping charges.
In the event of late payment or payment default, we reserve the right to withhold delivery of any outstanding orders until all overdue amounts have been settled.
Transport Arranged by the Customer
Where it is agreed that the customer shall arrange transportation independently or appoint a third party to do so, we shall provide the customer with the necessary transportation information, including but not limited to dimensions, weights, loading units, collection dates and comparable data.
The customer is obliged to arrange transportation within three (3) calendar days following receipt of such information.
If the customer fails to arrange transportation within this period or fails to provide the necessary transportation details in a timely manner, we shall be entitled, without further notice, to arrange transportation on the customer’s behalf.
Any transportation, storage, handling, administrative and ancillary costs arising therefrom shall be borne entirely by the customer.
Delivery Dates
Any delivery dates stated by us are estimates only and are therefore non-binding and not guaranteed.
Agreed delivery periods shall be extended appropriately in the event of unforeseen circumstances beyond our control or operational disruptions, including but not limited to strikes, lockouts or delays in the delivery of essential raw materials for which we are not responsible.
Should such circumstances occur, the customer shall be entitled to withdraw from the contract only after a period of four (4) months has elapsed.
Any statutory right of withdrawal arising at an earlier date shall remain unaffected.
Claims for damages arising from the aforementioned circumstances are expressly excluded.
Returns and Complaints
The customer must inspect the delivered goods immediately upon receipt.
Any defects, shortages or missing items must be reported to us without delay and no later than seven (5) days after delivery.
Defective or incorrectly delivered goods shall, at our discretion, either be replaced or credited.
Unless we are legally obliged to do so, goods will only be accepted for return within seven (5) days of delivery and only subject to prior agreement. Returned goods must be delivered carriage paid to our premises.
We reserve the right to return unjustified and/or non-resalable returned goods to the sender at the sender’s expense.
Credits can only be issued if a copy of the invoice or delivery note is enclosed together with a statement of the reason for return that has been acknowledged by us.
International Deliveries (Outside Switzerland)
Goods shipped to an address outside Switzerland may not be returned or exchanged unless the goods are defective, incorrectly delivered or incomplete.
Incorrect Orders
If the customer mistakenly orders an incorrect item, an incorrect version of an item or an incorrect quantity, we shall not be obliged to accept a return of the goods.
The purchase price shall remain fully due and payable.
Payment Terms
Invoices are payable in full, without deduction of any kind, within thirty (30) days from the invoice date and exclusively to one of the bank accounts specified on the invoice.
We reserve the right to require payment in advance or to deliver goods on a cash-on-delivery basis.
For new customers, the first order shall be supplied against advance payment only.
Retention of Title
All goods supplied shall remain our property until all claims arising from the business relationship with the customer have been paid in full.
The customer shall be entitled to resell goods subject to retention of title in the ordinary course of business.
The customer hereby assigns to us, in advance, all claims arising from the resale of goods subject to retention of title.
The customer’s right to resell goods subject to retention of title shall cease upon default of payment or upon the filing or opening of insolvency or bankruptcy proceedings.
Liability
Except in cases of wilful misconduct or gross negligence on our part, and subject to liability arising from the culpable breach of essential contractual obligations, we shall not be liable for damages caused directly or indirectly by defects in the goods supplied by us, by culpa in contrahendo, or by any other breach of contractual obligations.
In the event of delay caused by gross or ordinary negligence, our liability shall be limited to damages that are typically foreseeable.
Disclaimer of Liability for Processing, Use and Consequential Damages
The customer bears sole responsibility for the selection, processing and use of the products supplied by us.
Any advice provided by us is given in good faith and to the best of our knowledge.
We provide information regarding the raw materials used and possible product characteristics so that the customer may independently determine which products to order and how such products should be used.
We assume no liability for defects, damages or other impairments affecting products manufactured, processed or altered by the customer.
This applies in particular to damages resulting from the processing, use, further processing or improper use of our products.
We further assume no liability for property damage, personal injury or consequential damages arising in connection with the processing or use of our products.
This exclusion of liability also applies to the use of machinery, tools or other technical equipment used in connection with the processing of our products.
The customer is solely responsible for the safe handling of products, the proper operation of machinery and equipment, and compliance with all applicable safety regulations.
Responsibility for the proper use, processing and final result of products manufactured by the customer rests entirely with the customer.
The customer shall independently verify that our products are suitable for the intended purpose and are processed correctly and professionally.
Our products are supplied on an ex-works collection basis.
The customer is responsible for determining, prior to ordering and using our products, whether they are suitable for the intended purpose.
Set-Off and Rights of Retention
The customer shall only be entitled to set off claims against amounts due to us or to exercise any right of retention if we have expressly agreed thereto in writing or if the customer’s counterclaims have been finally adjudicated or are undisputed.
Information and Marketing Communications
The customer agrees that we may provide information regarding our activities, products and new developments by e-mail.
The customer may unsubscribe from such communications at any time by notifying us in writing.
Governing Law and Jurisdiction
All business activities conducted by us shall be governed exclusively by Swiss law.
The place of performance and exclusive place of jurisdiction shall be the registered office of BRERO Switzerland AG as recorded in the Swiss Commercial Register.